TERMS of Service

Effective Date: December 1st, 2024

Welcome to I AM Audio® (“we,” “our,” or “us”). By accessing or using our website, purchasing products, or engaging with our services, you agree to be bound by these Terms of Service (“Terms”). Please read them carefully.

1. General Terms

  • By using our website, you confirm that you are at least 18 years old or have parental/guardian consent to use our services.

  • You agree to provide accurate and current information when creating an account or making a purchase.

  • Any misuse of our website, such as attempting to harm or disrupt our services, is strictly prohibited.

2. Product Information

  • We strive to ensure that all product descriptions, images, and prices are accurate. However, minor variations in color or design may occur.

  • Prices are subject to change without notice.

3. Payment Terms

  • Payment must be made in full at the time of purchase using one of our accepted payment methods.

  • All transactions are securely processed through trusted third-party providers.

4. Shipping and Delivery

  • We aim to ship all orders promptly and will provide tracking information where applicable.

  • Delivery times are estimates and may vary based on your location and circumstances beyond our control.

  • Customers are responsible for providing accurate shipping information. We are not liable for delays or losses due to incorrect addresses.

  • We are not liable for items stolen after proof of delivery has been made.

5. Return Policy: 100% Satisfaction Guarantee

Your happiness is our priority! If you’re not completely satisfied with your purchase, we offer a 100% satisfaction guarantee:

  • Eligibility for Returns:

    • You must contact us within 30 days of receiving your product to initiate a return.

    • Products must be in their original condition and packaging to qualify for a refund.

  • Process:

    • To discuss your return, please reach out to our customer service team directly at michael@iamaudio.co.

    • Once your return is approved, we will provide further instructions for sending the product back.

  • Refunds:

    • Approved refunds will be processed to the original payment method within 7–10 business days.

    • Shipping fees may not be refundable, except where required by law.

6. Warranty

We do not offer a product warranty. However, we are committed to ensuring your satisfaction with our products. If you experience any issues, please refer to our Return Policy (above) for assistance. Our customer service team is happy to help resolve any concerns you may have.

7. Limitation of Liability

  • To the fullest extent permitted by law, I AM Audio® is not liable for indirect, incidental, or consequential damages resulting from your use of our products or services.

  • Our total liability to you for any claim arising under these Terms shall not exceed the amount paid for the product or service in question.

8. Intellectual Property

  • All content on our website, including but not limited to text, graphics, logos, images, and product descriptions, is the property of I AM Audio® and is protected by intellectual property laws.

  • I AM Audio® is a registered trademark with the United States Patent and Trademark Office, covering both our logo and wordmark. Unauthorized use of our trademark, logo, or other proprietary materials is strictly prohibited and may result in legal action.

  • You may not copy, reproduce, distribute, or modify any of our content without prior written consent from I AM Audio®.

9. Termination

We reserve the right to suspend or terminate your access to our website or services at our discretion, without notice, if you violate these Terms.

10. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of California. Any disputes will be subject to the exclusive jurisdiction of the courts in County of Los Angeles.

11. Changes to These Terms

We may update these Terms from time to time to reflect changes in our services or legal requirements. Updates will be posted on this page with a revised effective date.

12. Contact Us

For any questions about these Terms of Service, returns, or warranty claims, please reach out to us: